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Privacy Policy

1. General Information

This Privacy Policy describes how UGTEX / STAR TREND COMPANY SRL collects, uses, and protects the personal data of users of the website www.ugtex.com, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

Data Controller:

  • Company Name: Star Trend Company SRL

  • Tax Identification Number: RO21391963

  • Address: Basarabiei Boulevard, No. 256, Sector 3, Bucharest, ROMANIA

  • Email: office@ugtex.com

2. Data Collected

In the course of our activities, we may collect the following categories of data:

  • First and last name

  • Email address

  • Phone number

  • IP address

  • Browsing data collected through cookies

  • Any information voluntarily submitted by the user via our online forms

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • Customer relationship management and handling inquiries

  • Processing and following up on orders or requests

  • Compliance with our legal and regulatory obligations

4. Legal Basis for Processing

In accordance with the GDPR, the processing of your data is based on the following legal grounds:

  • User consent (Art. 6.1.a)

  • Performance of a contract to which the user is party (Art. 6.1.b)

  • Compliance with a legal obligation to which the data controller is subject (Art. 6.1.c)

  • Legitimate interests pursued by the data controller (Art. 6.1.f)

5. Data Retention Period

Your data is retained:

  • For the period strictly necessary to fulfill the purposes for which it was collected

  • In compliance with the retention periods imposed by applicable laws

Upon expiration of this period, the data is deleted or anonymized.

6. Data Recipients

Your data may be shared with the following categories of recipients:

  • IT and hosting service providers

  • Audience measurement tools (e.g., Google Analytics), subject to your consent

  • Competent authorities, when required by law

We do not sell or rent your personal data to third parties.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: to obtain a copy of your personal data

  • Right to rectification: to correct inaccurate or incomplete data

  • Right to erasure: to request the deletion of your data (“right to be forgotten”)

  • Right to restriction of processing: to restrict the processing of your data under certain circumstances

  • Right to object: to object to the processing of your data

  • Right to data portability: to receive your data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us at: startrendcompany@suportdpo.ro. You also have the right to lodge a complaint with a competent supervisory authority.

8. Cookies

Our website uses cookies to ensure its proper functioning and to improve your browsing experience. Cookies may be used for the following purposes:

  • Technical: essential for the proper functioning of the website

  • Analytical: audience measurement and traffic statistics

For more information, please consult our Cookie Policy.

9. Data Security

We implement all appropriate technical and organizational measures to guarantee the security of your personal data, including:

  • Encrypted communications via secure protocol (HTTPS)

  • Access controls and protection against unauthorized access

  • Internal incident management procedures

10. Policy Updates

We reserve the right to update this policy at any time, particularly in the event of legislative changes or developments in our business practices. The version currently in effect is the one published on this page, accompanied by the date of the last update.

11. Contact

For any questions regarding the protection of your personal data, you can contact us using the following details:

  • 📧 Email: startrendcompany@suportdpo.ro

  • 📬 Mail: to be delivered or sent to the registered office address mentioned in Article 1